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AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”, “your”) and Care Touch USA (“company”, “we”, “us”, “our”), concerning your access to and use of the https://www.caretouchusa.com website, including your membership in the Care+ Rewards Loyalty Program, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

These Terms and Conditions define your rights and obligations as a member, as well as how Care Touch and its parent company (consisting of officers, employees, group, service partners, subsidiaries, affiliates, and authorized service providers) will collect, use or otherwise process your personal data in accordance with the membership program.

By accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions. As a member, you also agree to be bound by the same conditions by joining the Care+ Rewards Program through the fulfillment of its registration form.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated by reference. We reserve the right to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the ”Last updated and Conditions“ date of these Terms and Conditions. You have the stop receiving specific notice of each such change, but it is your responsibility to periodically review these Terms and Conditions to stay informed of updates.

By your continued use of the Site after the revised version of Terms and Conditions is posted, you will be subject to and will be deemed to have accepted any changes and modifications made.

The information on the Site is not intended for any unlawful distribution and use by any person or entity in any jurisdiction or country. Accordingly, the entities or persons who access the Site from other locations do so on their own initiative and are solely responsible to comply with local laws, if and to such an extent that local laws are applicable.

The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.). If your interactions would be subjected to such laws and would violate the Gramm-Leach-Bliley Act, you may not use this site.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register.

If you do not agree with these Terms and Conditions, please refrain from using or otherwise accessing the Site and our services.

TERMS OF USE

CARE+ REWARDS LOYALTY PROGRAM

  1. Users or members (“you”, “your”) must be at least 18 years old to join the Care+ Rewards Program.
  2. Membership may be acquired by fulfilling the online registration form at caretouchusa.com and/or any applicable platform within the domain of the Care+ Rewards program. An online account under caretouchusa.com must be created to join the loyalty program.
  3. Care+ Rewards membership is a lifetime. You earn points from your purchases at caretouchusa.com, which are converted to a specific type of reward every time you reach the points threshold.
  4. Care+ Rewards points do not expire, but the reward/s generated (herein referred to as “Coupon Code“) from unlocking the points threshold expires two (2) calendar years after they were awarded to you. All unused coupons will expire after the date set.
  5. Care+ Rewards and its parent company will process your personal data in line with your membership in the loyalty program. By signing up, you consent to the collection and processing of your data in order for the company to provide you with relevant services. Upon registration, we will ask for your consent to enable us to lawfully process your personal data. Your participation and continued membership shall construe as an affirmation of your consent. Your data will be processed in accordance with our Privacy Policy, which you may read in our website.
  6. If you provide any information that is untrue, inaccurate, outdated, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof) and our loyalty card.
  7. Care+ Rewards and its parent company reserve the right to store your personal data where it deems necessary, for a period allowed under the applicable laws and regulations.
  8. Care+ Rewards reserves the right to terminate your membership, use or participation in the site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
  9. In the event of the death of a user, his/her membership will automatically be terminated and all rewards, perks and privileges will be void.

USAGE OF CARE+ REWARDS LOYALTY CARD

  1. The Care+ Rewards mobile pass (herein referred to as “loyalty card“) is a property of Care Touch USA and is subject to regulations and terms and conditions.
  2. A member’s (“you”, “your”) pass, points, and all perks earned are not transferrable in any circumstance and is valid for use only by the member who joined in the loyalty program.
  3. The Care+ Rewards points will not be issued at the time/purchase that is identified by Care+ Rewards or its parent company as not eligible for earning points.
  4. In case of compromised or updating of membership accounts, you must immediately report the intent or incident in writing or by calling the Care+ Rewards Customer Hotline. A membership account that has been reported as hacked, compromised, or inexistent will be automatically blocked in the system. All rewards earned will be transferred to the new membership account, if existing already.
  5. The membership account may be replaced Care + Rewards, subject to its terms of use and privacy policy.
  6. Care+ Rewards is not responsible for any losses you may incur, whether or not you immediately reported the compromised or inexistent Care+ Rewards membership account.

EARNING AND POINTS REDEMPTION

  1. Care+ Rewards reserves the right to adjust earned or accrued points as it deems necessary, but not limited to deduction of points arising from canceled orders, returned goods from its selling platform, or from disputes.
  2. Care+ Rewards, its parent company, officers, employees, directors, and service partners shall be released of any and all liability once you redeemed your points. Points redeemed may no longer be changed, revoked, or cancelled.
  3. Rewards are not convertible to cash, or exchangeable for other rewards. Redeemed awards are not refundable nor replaceable.
  4. Information acquired from the awarding and redemption of rewards may be used by Care+ Rewards and its parent company for administrative, marketing, data analytics, and other lawful purposes.

USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  1. A piece of the registration information you submit will be true, accurate, current, and complete.
  2. You will maintain the accuracy of such information and promptly update such registration information as necessary.
  3. You have the legal capacity and you agree to comply with these Terms and Conditions.
  4. You are not a minor in the jurisdiction in which you reside.
  5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
  6. You will not use the Site for any illegal or unauthorized purpose.
  7. Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, outdated, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

USER REGISTRATION

You may be required to register with the Site. By doing so, you agree that you will keep your password confidential and be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors, except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
To trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information, such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
Use any information obtained from the Site in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Site in a manner inconsistent with any applicable laws or regulations.
Use the Site to advertise or offer to sell goods and services.
Engage in unauthorized framing of or linking to the Site.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text).
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Sell or otherwise transfer your profile.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gif“), 1×1 pixel, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or passive collection mechanisms or “PCMs“).
Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
Copy or adapt the ‘ Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
Except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
Use a buying agent or purchasing agent to make purchases on the Site.
Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Site as part of any effort to compete with us, or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content“) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content, to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

USER GENERATED CONTRIBUTIONS

The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site. These include, but are not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contribution“).

Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy.

When you create or make available any Contributions, you thereby represent and warrant that:

The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights. These include, but are not limited to: the copyright, patent, trademark, trade secret, or moral rights of any third party.
You are the creator and owner, or you have the necessary licenses, rights, consents, releases, and permissions to authorize us, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms and Conditions.
You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not otherwise violate or link to material that violates any provision of these Terms and Conditions, or any applicable law or regulation.

Any use of the Site in violation of the foregoing infringes these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

You and the Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site, and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

GUIDELINES FOR REVIEWS

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:

You should have firsthand experience with the person/entity being reviewed.
Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language.
Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
Your reviews should not contain references to illegal activity.
You should not be affiliated with competitors if posting negative reviews.
You should not make any conclusions as to the legality of conduct.
You may not post any false or misleading statements.
You may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

MOBILE APPLICATION LICENSE

Use License

If you access the Site via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you. You may access and use the mobile application on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Terms and Conditions. You shall not:

Decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application.
Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application.
Violate any applicable laws, rules, or regulations in connection with your access or use of the application.
Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application.
Use the application for any revenue-generating endeavor, commercial enterprise, or other purposes for which it is not designed or intended.
Make the application available over a network or other environment permitting access or use by multiple devices or users at the same time.
Use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application.
Use the application to send automated queries to any website or to send any unsolicited commercial e-mail.
Use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.

Apple and Android Devices

The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Site:

The license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service.
We are responsible for providing any maintenance and support services with respect to the mobile application, as specified in the terms and conditions of this mobile application license contained in these Terms or as otherwise required under applicable law. You acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application.
You may notify the applicable App Distributor in the event of any failure of the mobile application to conform to any applicable warranty. In accordance with its terms and policies, the App Distributor may refund the purchase price, if any, paid for the mobile application. To the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application.
You represent and warrant that:
You are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country.
You are not listed on any U.S. government list of prohibited or restricted parties.
You must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, you must not be in violation of their wireless data service agreement when using the mobile application.
You acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms. Furthermore, you understand that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms and Conditions against you as a third-party beneficiary thereof.

SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information (“Submissions”) regarding the Site provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions. Moreover, you hereby warrant that your Submissions are original with you or that you have the right to submit such. You agree that there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

SITE MANAGEMENT

We reserve the right, but not the obligation, to:

Monitor the Site for violations of these Terms of Use.
Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions, including without limitation, reporting such user to law enforcement authorities.
In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof.
In our sole discretion and without limitation, notice, or liability, remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems.
Otherwise, manage the Site in a manner designed to protect our rights and property and to facilitate its proper functioning.

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There may be delays in order processing as our delivery services are suspended during company holidays from September 21st to 30th. Please refer to the information provided at checkout to track your orders.
There may be delays in order processing as our delivery services are suspended during company holidays from September 21st to 30th. Please refer to the information provided at checkout to track your orders.
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